- How long does it take to recieve my purchase?
- Business Hours are Monday - Friday 10am - 6pm except Holidays. Please allow up to three 3 weeks for delivery depending on method selected. Each piece is made to order. Orders placed during the Holiday gifting Season will ship as ready. Back orders will ship with in two weeks.
- What type of gold is it?
- 14 k gold filled chains and findings, 18k gold dipped shells, shark teeth and pearls etc. Unless otherwise noted. Please contact me if you would like a quote on any piece made in solid gold.
- Where is RockaBella Jewels made?
- By hand, on the Island of Maui, Hawaii. Each and every piece is made to order. Please note that each is handmade, unique in shape and size and may vary from ones in picture.
- What is your return policy?
- ALL SALES FINAL
- Jewelry Care
- Please keep in mind handmade jewelry must be handled and worn with care to preserve the life of your piece. Always protect your jewellery from sharp blows, scratching, chemicals, sunlight and heat/cold. Ideally, store your jewellery in a soft lined box or pouch. Try to keep pieces apart, so that they don't rub together or tangle up.
Wear jewellery for appropriate tasks, avoid wearing rings when cleaning, gardening or performing sports activities.
Don't let your jewellery come into contact with nail polish removers, perfume and hairspray
Clean your jewellery regularly, use a professional jewellery cleaning product (always read the manufacturers instructions)
When washing your hands (away from home) - don't place your rings on the wash basin - remove them and place them onto your necklace or place in a pouch in your handbag/purse
Never go swimming in your jewellery, chlorine in swimming pools can cause damage
- What forms of payment do you accept?
We gladly accept Visa, Master-Card, American Express, Discover, or regular account payments all through PayPal.
- How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to make a purchase from this store. Although if you already have a PayPal account you may use it.